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Who We Ares

Kaizen is a premier IT Services company headquartered in Kolkata, India. Starting its journey in 1999 with a group of seasoned professionals, it has now spread its wings across India. Kaizen has been empowering various blue chip companies, Govt. organizations & enterprise segment with its smart IT infrastructure services.

Few more areas of IT services Kaizen covers are like –

  • IT Asset Management & Physical Inventory
  • Training Documentation
  • Data Recovery

Meet the Kaizenites

From a mere 10 to a whopping 800, we have successfully evolved in thousand folds over the past 12 years. It would have been impossible to touch the pinnacle within a decade without our most supportive team. Kaizen feels proud to have such a team who always stands beside in thick and thin and so, it owes all its success to its costliest asset, Team Kaizen.

The Team Kaizen or the Kaizenites, as they are fondly called, involves those young talents and masterminds who have paved the way for Kaizen’s success. The beautiful bond between the Seniors and the Juniors have made everything fallen into the perfect place smoothly which is undeniably worth appreciating.

Our Vision & Values

As a professionally managed company Kaizen has grown over the last decade with a Compounded Annual Growth rate of 50%+ in its turnover. Maintaining this same trend we dream of becoming the most trusted and best IT service provider catering to the needs and requirements of our nations and the world at large. But, keeping a positive mind and dreaming high cannot bring you the success, so, Kaizen chooses to walk all those extra miles and follow its core values.

We understand the importance of accessibility. That's why we have gone 24x7 to provide Real Time Support. Our response times are the quickest in the industry, supported by our IN-HOUSE technicians and engineers, some of the most qualified, capable, and friendly one can find anywhere.

To put in a nutshell, core values of Kaizen or the 4Es of Kaizen are -

  • Following Law of the Land, by themselves or its employees and contractors
  • Following the path of non-discrimination, natural justice & integrity
  • Avoidance of Forced, Involuntary or child labour
  • Compliance of proper Working hours, assure respect, dignity, health & safety of employees, ensure environmental protections
  • Ensuring Transparency at all its activities

  • The deliverables to all stakeholders are done "First time Right". It is achieved through streamlined business processes and using Automation wherever possible
  • Consistent increase in market share & mindshare among potential clients & employees
  • The products & services delivered to the customers are at the least meeting their expectation
  • The products & services are benchmarked against global quality standards and actively strive to attain the same
  • That the business is chosen in such a way that profitability and cash flow is not compromised

  • Ensuring "He decides who actually works" principle
  • Defining Accountability for all activities the employee is performing
  • Establishing a clear & robust internal communication system
  • Communicating the roles, responsibility, authority & reporting hierarchy clearly

  • To establish & maintain a proper communication culture with the potential or current clients, customers, employees or suppliers
  • To stand by employees in a time of their personal crisis
  • To drive innovation to meet changing customer requirement

Our Achivments

Kaizen does not believe in the concept of ‘Blowing your own trumpet’.

Our Credentials speak for our achievements and success. From ISO 9001:2008 certification to other international approbations, these huge accolades have greatly inspired us to be the best in the IT industry.

Having branch offices in different states and engineers posted in different towns, Kaizen has made its presence felt Pan India. The cumulative experience of more than 800 employees in IT industry has made us a natural choice for business critical areas. Hundreds of qualified engineers in the team & abundance of global certifications to its credit Kaizen can partner you in your IT initiative.


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