Enterprise Support Services

Multi-Vendor AMC
- Server
- Storage
- Network
- Security
- End-user devices
- Peripheral infrastructure

Managed Infrastructure Services
- Infrastructure operations
- Resident engineering
- Centralized monitoring
- Field support

Enterprise IT Support
- L1 / L2 / L3 support
- Multi-technology support
- Escalation management
- SLA governance

IT Infrastructure Lifecycle Management
- Deployment
- Maintenance
- Upgrade
- Migration
- Refresh
- Decommissioning

Field Engineering Services
- PAN-India onsite support
- Break-fix
- Spares & logistics
- Remote hands

Legacy & EOL Infrastructure Support
- Legacy server support
- EOL network equipment
- Extended lifecycle management
- Alternative sourcing

IT Logistics & Supply Chain
- Warehousing
- Spare management
- Asset movement
- Reverse logistics
- Inventory management

Command Center & Service Governance
- Centralized monitoring
- SLA dashboards
- Incident governance
- Reporting & analytics
- Escalation management
Staffing and Outsourcing

Recruitment and Talent Acquisition
- Candidate Sourcing: Actively sourcing candidates through various channels such as job boards, social media, professional networks, and their own database.
- Candidate Screening: Conducting initial screenings, interviews, and assessments to evaluate candidates' skills, qualifications, cultural fit and suitability for specific roles.
- Reference Checks: Verifying candidates' employment history, qualifications, and references to ensure they meet client requirements and standards.
- Onboarding: Facilitating the onboarding process for new hires, including paperwork, orientation, and integration into the organization.

Temporary Staffing Services
- Temporary Assignments: Providing temporary staff to cover short-term projects, seasonal workloads, maternity leaves, or other temporary staffing needs including leave management of existing resources.
- Contract Staffing: Supplying contractors or consultants with specialized skills for defined periods to support specific projects or initiatives.

Payroll Processing and Management
- Payroll Administration: Calculating salaries, wages, bonuses, deductions, and taxes in compliance with local regulations and company policies.
- Benefits Administration: Managing employee benefits such as health insurance, retirement plans, and other perks.

Employee Relations and Engagement
- HR Consulting: Providing advice and guidance on HR policies, procedures, compliance issues, and best practices.
- Employee Assistance Programs (EAPs): Offering counseling services, wellness programs, and support for employees facing personal or work-related challenges.

Training and Development
- Skills Development: Identifying training needs, designing training programs, and delivering training sessions to enhance employee skills and competencies.
- Leadership Development: Providing programs to develop leadership skills and cultivate talent within the organization.

Compliance and Legal Support
- HR Compliance: Ensuring adherence to labor laws, regulations, and employment standards, including handling legal and regulatory compliance issues.
- Employee Handbook: Drafting and updating employee handbooks, policies, and procedures to reflect current regulations and organizational needs.

Exit Management
- Offboarding: Managing the resignation or termination process, conducting exit interviews, and handling administrative tasks related to employee departures.

IT & ITES Recruitment
& Staffing

Payroll Processing

Background Checks

Compliance Management

Leave Management

Recruitment and Talent Acquisition
- Candidate Sourcing: Actively sourcing candidates through various channels such as job boards, social media, professional networks, and their own database.
- Candidate Screening: Conducting initial screenings, interviews, and assessments to evaluate candidates' skills, qualifications, cultural fit and suitability for specific roles.
- Reference Checks: Verifying candidates' employment history, qualifications, and references to ensure they meet client requirements and standards.
- Onboarding: Facilitating the onboarding process for new hires, including paperwork, orientation, and integration into the organization.

Background Checks
Staffing and Outsourcing

Recruitment and Talent Acquisition
- Candidate Sourcing: Actively sourcing candidates through various channels such as job boards, social media, professional networks, and their own database.
- Candidate Screening: Conducting initial screenings, interviews, and assessments to evaluate candidates' skills, qualifications, cultural fit and suitability for specific roles.
- Reference Checks: Verifying candidates' employment history, qualifications, and references to ensure they meet client requirements and standards.
- Onboarding: Facilitating the onboarding process for new hires, including paperwork, orientation, and integration into the organization.

Temporary Staffing Services
- Temporary Assignments: Providing temporary staff to cover short-term projects, seasonal workloads, maternity leaves, or other temporary staffing needs including leave management of existing resources.
- Contract Staffing: Supplying contractors or consultants with specialized skills for defined periods to support specific projects or initiatives.

Payroll Processing and Management
- Payroll Administration: Calculating salaries, wages, bonuses, deductions, and taxes in compliance with local regulations and company policies.
- Benefits Administration: Managing employee benefits such as health insurance, retirement plans, and other perks.

Employee Relations and Engagement
- HR Consulting: Providing advice and guidance on HR policies, procedures, compliance issues, and best practices.
- Employee Assistance Programs (EAPs): Offering counseling services, wellness programs, and support for employees facing personal or work-related challenges.

Training and Development
- Skills Development: Identifying training needs, designing training programs, and delivering training sessions to enhance employee skills and competencies.
- Leadership Development: Providing programs to develop leadership skills and cultivate talent within the organization.

Compliance and Legal Support
- HR Compliance: Ensuring adherence to labor laws, regulations, and employment standards, including handling legal and regulatory compliance issues.
- Employee Handbook: Drafting and updating employee handbooks, policies, and procedures to reflect current regulations and organizational needs.

Exit Management
- Offboarding: Managing the resignation or termination process, conducting exit interviews, and handling administrative tasks related to employee departures.

Servers
- Rack-mounted Servers
- Blade Servers

IT & ITES Recruitment
& Staffing

Payroll Processing

Background Checks

Compliance Management

Leave Management

Recruitment and Talent Acquisition
- Candidate Sourcing: Actively sourcing candidates through various channels such as job boards, social media, professional networks, and their own database.
- Candidate Screening: Conducting initial screenings, interviews, and assessments to evaluate candidates' skills, qualifications, cultural fit and suitability for specific roles.
- Reference Checks: Verifying candidates' employment history, qualifications, and references to ensure they meet client requirements and standards.
- Onboarding: Facilitating the onboarding process for new hires, including paperwork, orientation, and integration into the organization.

